Customer Service
Solving Problems is Our Thing.
Contact Us
-
PHONE
1-877-275-60751-877-275-6075
M - FCall or Text
-
EMAIL
cs@arrowquip.com
Please allow up to 1 full business day for a reply
-
CHAT
Available 7 Days / Week
You can also reach us through:
CONTACT FORM | FACEBOOK | INSTAGRAM |
TWITTER
At Arrowquip, we're in the business of solving ranchers' problems. We adhere to the highest standards across the board and never settle for less. There are no compromises from our cattle handling equipment to our staff and valuable partners, and only the best will do. If, for whatever reason, an issue arises with your equipment, we will solve it as quickly as possible, so you can get back to working your cattle.
Are you also a problem solver? Below are several resources that you might find helpful if your cattle handling equipment isn't quite working the way it should. If you need anything else, please feel free to reach out to us using your preferred method, and we'll do everything we can to help you get back to doing what you need to do.
Popular Resources
Customer Service FAQs
If you have a product-information question, visit our Product FAQs Section.
- How do I gain better access to the rib/shoulder for branding cattle in the squeeze chute? +
The Calf Restrainer Bar offers full access for the rancher when it comes to branding, trimming, banding, or any other tasks you need unlimited access to complete. It is available as an option on all Arrowquip Cattle Squeeze Chutes. For installation instructions and a demonstration of how it works, watch a video here.
- Why is my cattle head gate sticking? +
More than likely, your head gate is in need of maintenance:
- It may have been sitting in the elements too long and needs lubrication.
- Make sure the bolts on the head gate hammer are only finger-tight.
- Check shaft for burrs. If there are burrs present, lightly sand them down and rotate the shaft.
For more in-depth instructions on what to do if your head gate is sticking, watch a video here. If you still require assistance, please contact Arrowquip Client Care.
- Why is my cattle head gate slipping? +
Your head gate may be slipping due to over-lubrication. Watch a video on how to resolve this issue here. If you require further assistance, please contact Arrowquip Client Care.
- Why is my head holder sticking? +
Your Head Holder may be in need of maintenance. For detailed instructions on how to maintain your Head Holder, watch the video here. If you still require assistance, please contact Arrowquip Client Care.
- Why is my head holder sticking? +
Your Head Holder may be slipping due to over lubrication. For instructions on how to resolve this issue, watch this video. If you require additional assistance, please contact Arrowquip Client Care.
Product Manuals
Maintenance
Chutes & Portables
Chute Maintenance
Handouts
Heeler Portable Corral Walkthrough
Heeler 87C Portable Corral Walkthrough
Heeler C2 Portable Corral Walkthrough
Q-Catch 87 Series Portable Walkthrough
Q-Catch 87 Series Walkthrough
Q-Catch 74 Series Walkthrough
Q-Catch 54 Series Walkthrough
How To Assemble a Portable Cattle Tub & Alley
Squeeze Maintenance
Squeeze Lockbox Parts Replacement or Cleaning
Handouts
How to Convert a Q-Catch Head Gate & Squeeze
Wheel Kit Installation for Q-Catch Squeeze Chute
How To: Remove The Major Squeeze Chute Wheel Kit
Easiest & Safest Way to Catch a Bull
Head Gate & Head Holder
Head Holder Maintenance
Q-Catch Head Gate Conversion
Head Gate Lock Replacement
Head Holder Lockbox Replacement Parts and Cleaning
Handouts
Other Cattle Equipment
Assembly Instructions for 8' BudFlow Tub with 90° Alley Exit
How To Install a Cattle Scale Platform for your Adjustable Alley
How To Use Safe Cattle Sorting Pens
Easy Flow Alley Emergency Exit
Maternity Pen Showcase
Best Way to Sort Cattle
Informational Handouts
If you have a non-urgent matter, feel free to reach out to the Customer Service Team using the form below. We will get back to you within 1-2 business days.